Returns & Exchanges

We want you to love your Cloud Nine Jewellery. If you're not happy, neither are we. You'll have up to 14 days to return an item for exchange, credit or refund.

All items MUST to be returned within 14 days of receiving your goods.

Your item must be unused and in the same condition that you received it.

We will endeavour to work with you to help best resolve any issues that may arise when purchasing or wishing to return an item.

To start your return, click here