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We want you to love your Cloud Nine Jewellery. If you're not happy, neither are we. You'll have up to 10 days to return an item for exchange, credit or refund.
TO RETURN YOUR ITEM:
- Invoice / Order Number - The item you wish to return - Why you wish to return - And finally, please let us know if you would like an exchange, refund or store credit.
All items MUST to be returned within 10 days of receiving your goods. Once we have received the returned item, please allow 5-10 business days for the returned item to be processed.
Your item must be unused and in the same condition that you received it.
We will endeavour to work with you to help best resolve any issues that may arise when purchasing or wishing to return an item.