Initial orders must meet a $400NZD minimum.
Initial orders are pro-forma of which you will receive and invoice after you place your order online. Returning customers are then able to go account.
Orders are processed within 1-5 business days. All wholesale are shipped via courier (1-3 working days) and will require a signature on delivery. Freight charges are based on size and weight but are generally around $5-$15.
We are unable to provide a refund or exchange for change of mind, so please choose carefully. If a product is found to be faulty, we will replace the item/s or issue a credit, depending on the circumstance.
Stockists are permitted to use images and information available on our website in the interest of promoting the brand on websites and social media. We also request to be tagged in any relevant social media content.
Please the RRP's shown on our website. Discounts and promotions are at the discretion of the stockist.
Personal information provided will be treated confidentially and will not be released outside of Cloud Nine. We do however reserve the right to list your store's contact details on our website or to provide these details to a potential customer upon request.
Wholesale accounts are subject to approval. Cloud Nine reserves the right to refuse to grant a wholesale account. Access must not be granted to a third party.
If a business is found to be in breach of the Wholesale Terms and Conditions, Cloud Nine reserves the right to terminate the wholesale account at any time.
Wholesale prices and terms and conditions are subject to change without notice.
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